QUESTION:
I have a Sony SVL24116FXB Desktop that
came with Touch Portal which includes a bunch of applications that can be
operated by touching the screen.
All of a sudden Touch Screen has
stopped working and I don't even see the Touch & Pen Icon in the Control
Panel anymore.
It was working fine. I was able to
touch anywhere on my screen and use it...
Anyone have any idea as to what
happened? I re-downloaded the touch Portal app and still no luck..
Operating system is Windows 7 64 bit
Home Edition
SOLUTION:
What is the current operating system
of your Vaio? Are you running a retail copy of Windows? Try my suggestions and
see if this will work.
Reinstall driver - Go to Device Manager -> Human Interface Devices ->
right click and Uninstall (DO NOT DELETE) all drivers under Human
Interface Devices -> Restart the laptop. The driver/s will be
reinstalled.
If you'll see an exclamation mark
under Device Manager, please do the same.
Uninstall and restart the
laptop.
Make sure the laptop is up-to-date by
running Vaio update and Windows update.
You may also download the drivers and
software manually from eSupport site.
http://sonylaptopservice.com/
