Monday, 6 March 2017

Startup Error



QUESTION:

I have a Vaio Laptop series: VPCEB33FM. I bought it last September with 2-year-warranty. But now I can't start the windows. It always showed 2 lines:

- Windows startup repair ( recommended) 

- Start windows normally

At first I've tried the second one and it didn't work ( the startup screen kept running until the black screen appeared ).

Next I tried the first one to repair my laptop but it said that it couldn't repair the computer automatically.

Then I tried to restore the system 3 times and it couldn't complete.
So what I have to do now?




SOLUTION:

https://support.microsoft.com/en-us/help/927392/use-bootrec.exe-in-the-windows-re-to-troubleshoot-startup-issues

If you haven't changed the OS, try performing a factory recovery by pressing the F10 key at VAIO logo screen. It will delete all data on your computer.

In-case, you have any data to save... try using the feature Rescue data within vaio care after pressing the F10. Then backup the data to external HDD or CD/DVD discs.

Restore C: drive is the option you need to select to start the system recovery.

http://sonylaptopservice.com/