Windows 10 update, not able to scroll a page

QUESTION:

                Since updating my laptop to Windows 10 I have not been able to scroll a page without both holding down the left corner of my mouse pad while sliding my finger simultaneously up or down the right side of the mouse pad. How do I fix this???

 

SOLUTION:

Please be informed that upgrading to Windows 10 has certain limitations https://esupport.sony.com/US/p/support-info.pl?info_id=1610

of the functionality of the unit. Please make sure that all the drivers are updated on the current operating system that you have

1. Reset the BIOS to default setting.

https://us.en.kb.sony.com/app/answers/detail/a_id/44078

2. Boot to Safe Mode

https://us.en.kb.sony.com/app/answers/detail/a_id/43530https://us.en.kb.sony.com/app/answers/detail/a_id/43530

 

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