QUESTION:
I have a Sony
VAIO E Series model SVE1411CFXW, my
track pad stopped working overnight, I really don't know what happened, it was
fine yesterday.
Today when I
realized it wasn't working, I opened mouse properties and it all seemed to be
okay, so I entered Device Manager and updated driver's software from a list in
my computer; after I restarted my laptop, mouse properties didn't show
Synaptics anymore and neither did Device Manager, although when I open Programs
and Features, driver appears as installed.
I tried
downloading it again and restarting but it also didn't work.
Also I tried
starting BIOS and putting settings on default but it didn't work either.
I don't know
what to do anymore, I really need my track pad to work, please help!
SOLUTION:
You may also follow the troubleshooting
guidelines here to further isolate the issue:
For further assistance, we kindly
recommend visiting our Sony Global Website for information on contacting the
Sony Support Center in your region at
http://sonylaptopservice.com/
