Tuesday, 24 January 2017

FIRMWARE MALFUNCTION

QUESTION:

I have a Sony vaio svf15218cxw. I installed windows 10 and i downloaded the drivers for this particular model at your site. I installed one of the drivers FIRMWARE which i think was for windows 8.1 64 bit

My laptop restarted automatically and since then is unable to reboot successfully. When i press the power button, the VAIO doesn’t even appear and it restarts itself. its in a boot loop. Any help Please



SOLUTION:

Did you also update all the drivers and software that needs to be updated? You may visit the link below for troubleshooting steps that could help fix your laptop


We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at


http://sonylaptopservice.com/