QUESTION:
There is a transparent circle at the
bottom of my screen with the mouse cursor in it and my touch screen has become
mainly unresponsive.
Concerning the cursor, I have followed
some instructions I found stating that "USB input device" under
"Human Interface Devices" in Device Manager should be disabled. This
seems to have solved that issue but can I leave it disabled or will something
not work?
Concerning my touch screen becoming
mainly unresponsive, sometimes I can scroll in my Firefox browser and very
occasionally I can tap the screen to access something but not normally.
My laptop is a Sony VAIO
Product Name: SVT1312B4E
ModelSVT131A11M
Any help would be much appreciated?
SOLUTION:
Have you tried to boot it to safe mode
and check if the issue still persist? Of course, something will not work when
you disabling the USB input device under human interface devices. Kindly check
out this link for more troubleshooting steps,
http://sonylaptopservice.com/
