Monday, 30 January 2017

Vaio Missing Operation system


QUESTION:


Hello, my laptop said that my is OS missing. I tried everything. When i try to install a new windows its a black screen when the installation loaded. I looked at the bios and i get the whole time smart errors. About the internal storage. Help me please?

 


SOLUTION:


We apologize for the inconvenience. The SMART drive error indicates a failing hard drive and replacement is needed to fix it. You may refer to this link for further information.

 

https://us.en.kb.sony.com/app/answers/detail/a_id/32010/c/65,66/kw/smart%20error

 

We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at

 

http://www.sony.net/SonyInfo/Support/

 

 http://sonylaptopservice.com/