QUESTION:
I have recently started experiencing an
occaisional problem with my Sony VAIO E-series whereby the two-finger scroll
action on the touchpad ceases to work after sometime.
Has anyone else experienced problems like this?
I have observed the following:
*Only two finger click (equivalent to a right-click)works. Rotate, single
finger scroll and 2 fingers scroll doesn't work.
* The Synaptics animated icon tray icon disappears.
* A computer restart seems to be the only reliable way of correcting the
problem.
I think this problem is there after I
have updated my laptop to windows 10
SOLUTION:
Kindly check if your Sony Vaio is
compatible with Windows 10 operating system. You may also reinstall the driver
in Device Manager. If the issue is still unresolved, download the drivers
manually by visiting Sony support website
For further assistance regarding your
concern, please contact the Sony offices/Sony representative offices nearest to
your place of residence in Asia Pacific region
Due to proximity, they are in a better
position to respond to your questions or concerns.
http://sonylaptopservice.com/
