QUESTION:
I installed Windows 8 Pro and the
computer went hey wire on me and I could not get it back up and running. I tried
everything, I am at my end.
I cannot install, restore, and recover. Or
even reset. All that the computer will tell me is, The Drive where
windows are installed is locked. Unlock the drive and try again.
Can anyone help me, I would greatly
appreciate it.
SOLUTION:
Since you mentioned you tried almost
everything and still getting the same result, my advice is to format the laptop
using a recovery disc
Based on e Support website, your using
came with Microsoft®
Windows® 7 Home Premium 64-bit
If you need further assistance on how
to order the recovery disc, you may call Encompass
http://sonylaptopservice.com/