Tfarjo Streaming movies green screen

QUESTION:

                I had updated to Windows 10 from Windows 7. Every time I go to watch films or series either on tfarjo or Netflix the video either doesn’t work or starts late with the sound going ahead of it. Sometimes there is just green screen with blue and red boxes

 

 SOLUTION:

We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue.